Filed under: Virtual Reference
The Librarian In Black (totally stole my name LOL) has a great blog entry on convincing your IT staff to allow IM into the library. It’s a shame that some libraries have to fight against this kind of thing just to be able to serve their customers better. My biggest problem with this issue is that, even if IM is such a security threat, there is never any attempt from the library IT world to solve the problem themselves. There is so much technology in libraries… the industry really supports all sorts of business: database creators, publishers, resource providers, authors, research and academia… and there a hundreds and thousands of libraries and library systems in the world. Why is it not possible for some of us to get together and create our own IM client that hooks up with all the other IM systems and that suits all our needs? And that’s goes for so many of our other tools as well. We have to put up with so many “almost good enough” systems and even more “really crappy but nothing else is better” products. We really need to start making our own. Are you with me? Ok, who can program?
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